> For the complete documentation index, see [llms.txt](https://docs.ddosify.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ddosify.com/ddosify/getting-started/pricing.md).

# Pricing

In Ddosify, you can choose from different subscription plans depending on your needs as upgrading your plan allows you to do more. You can compare different plans, evaluate what they offer depending on your requirements and pick the best option for you. Here’s how you can do that:

<figure><img src="https://lh7-us.googleusercontent.com/biJMCkAnusISXGeM8-2xWFX54qvupkp6DI7ALmSP_7WEkpVld5hfkC2J-O4rRGrABPgMKmooz7lDegBOS-56d9I5sVvNKsB2P3uEpsw58vbkz9mKQLc6gDd5C7snSQFaLb5lijYTjf2eqvIGWj_lQfQ" alt=""><figcaption><p>Cloud pricing page</p></figcaption></figure>

In the pricing page (that you can reach through the “Pricing” button that appears when you click on your user on the upper right corner), there are two tabs: Cloud and Self-Hosted. You can pick whichever one that suits your needs.

<figure><img src="https://lh7-us.googleusercontent.com/ZWuXFbguTlQ3koy2pfUon6Bx75PRYNYT0vW6QiZtxEotLFZ_wi6NYTJ8yHjr-fI0NSj7mslKak2fuk5GpT9Ufcm61i6Tin693ngoTerRLGeQCSGwZ1QI4xXPplT151RzqeRf0vr1870qpBp3RxGOWtc" alt=""><figcaption><p>Self-Hosted pricing page</p></figcaption></figure>

In Cloud, you can choose from the following:

* Free
* Small
* Medium
* Enterprise
* Custom

Here is a comparison between plans:

| **Explanation**                                                                                                                                                                                                  | **Feature**                  | **Free**                | **Small**                               | **Medium**                              | **Enterprise**                       | **Custom**                                               |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------- | ----------------------- | --------------------------------------- | --------------------------------------- | ------------------------------------ | -------------------------------------------------------- |
| Maximum number of Kubernetes nodes to observe                                                                                                                                                                    | Kubernetes Nodes Count       | 1                       | 2                                       | 10                                      | 60                                   | Custom                                                   |
| Once the data retention period has expired, you will no longer be able to access your observability data                                                                                                         | Observability Data Retention | 1 Day                   | 2 Days                                  | 3 Days                                  | 7 Days                               | Custom                                                   |
| Maximum number of active alerts                                                                                                                                                                                  | Alert Count                  | 3                       | 5                                       | 10                                      | 25                                   | Custom                                                   |
| <p>The request represents an individual network request fired by</p><p>          Ddosify. Your request count balance will be decreased every time</p><p>          Ddosify sent a network request.</p><p><br></p> | Request Count                | 50,000                  | 500,000                                 | 5,000,000                               | 50,000,000                           | Custom                                                   |
| The Duration represents the total test duration you can run on Ddosify Cloud. The granularity of the duration is in seconds.                                                                                     | Duration                     | 500 seconds             | 2,500 seconds                           | 12,000 seconds                          | 60,000 seconds                       | Custom                                                   |
| <p>Once the data retention period has expired, you will no longer be</p><p>          able to access your information.</p><p><br></p>                                                                             | Data Retention               | 3 Days                  | 14 Days                                 | 30 Days                                 | 90 Days                              | Custom                                                   |
| Maximum Test Duration for a single load test                                                                                                                                                                     | Max Test Duration            | 2 Minutes               | 5 Minutes                               | 10 Minutes                              | 15 Minutes                           | Custom                                                   |
| Maximum concurrent user/iteration for a single test                                                                                                                                                              | Max Concurrent User          | 100                     | 1,000                                   | 2,500                                   | 5,000                                | Custom                                                   |
| Maximum request origin country count for a single test                                                                                                                                                           | Max Load Zone                | 1 Country               | 5 Countries                             | 10 Countries                            | 25 Countries                         | Custom                                                   |
| Maximum uploadable file size (multipart, binary).                                                                                                                                                                | File Size                    | 500 KB                  | 1 MB                                    | 2 MB                                    | 9 MB                                 | Custom                                                   |
| Maximum city count per latency test                                                                                                                                                                              | Max City Per Test            | 3                       | 10                                      | 25                                      | No Limit                             | No Limit                                                 |
| Maximum interval period for a single scheduled latency test                                                                                                                                                      | Max Interval                 | 5 Minutes               | 1 Minute                                | 30 Seconds                              | 30 Seconds                           | Custom                                                   |
| Maximum active scheduler count                                                                                                                                                                                   | Scheduler                    | 0                       | 2                                       | 10                                      | 50                                   | No Limit                                                 |
| <p>Technical support<br></p>                                                                                                                                                                                     | Support                      | Community (Best Effort) | Community (Business hours, 3 days max.) | Community (Business hours, 1 to 2 days) | Premium (Business Hours, 1 day max.) | Dedicated (Professional support through a Slack channel) |
| Manage your team members and their access.                                                                                                                                                                       | Team Management              | No                      | No                                      | No                                      | Yes (Up to 5 users)                  | Yes                                                      |
| Single Sign On (SSO) support like Okta, Onelogin etc.                                                                                                                                                            | SSO (Single Sign On)         | No                      | No                                      | No                                      | Yes                                  | Yes                                                      |

In Self-Hosted, you can choose from the following:

* Free
* Enterprise
* Custom

| <p><br></p>                   | **Selfhosted Community** | **Selfhosted Enterprise** | **Custom**        |
| ----------------------------- | ------------------------ | ------------------------- | ----------------- |
| Distributed Load Testing      | Yes                      | Yes                       | Yes               |
| Kubernetes Cluster Monitoring | Up to 1 node             | Up to 20 nodes            | Custom            |
| Alert Count                   | No                       | Up to 25 alerts           | Custom            |
| SSO                           | No                       | Yes                       | Yes               |
| Team Plan                     | No                       | Up to 5 users             | Custom            |
| Support                       | Community Support        | Premium support           | Dedicated support |

To pick the best option for you, you can compare the plans [here](https://app.ddosify.com/pricing).

{% hint style="info" %}
**Note:** If you wish to create your own plan, you can click on the “Contact Sales” button or send an email to <support@ddosify.com> to get in touch with us.
{% endhint %}

{% hint style="info" %}
**Note:** You can’t simultaneously use paid plans in both Cloud and Self-Hosted. You can either pick one. If you upgrade your plan to Self-Hosted enterprise, you will only be able to use Ddosify Cloud in the free plan and vice versa.&#x20;
{% endhint %}

To change your plan, you can use the buttons below them:

<figure><img src="https://lh7-us.googleusercontent.com/pxIMwRlWax1BwqlconHwgAu8HThucZpgIedDqaKL5hEpU2kCqVY243pZKzuTm76SkXeac-gserLHXPzsXH7iGvyvG-D7aq2SH3z4epK-3XpVgMY2ERNAv2hhyCcVR-eea3e8RxTM30_Cvx5ufz-5EXQ" alt=""><figcaption><p>Plan upgrade/downgrade buttons</p></figcaption></figure>

### Buying Your First Plan

To upgrade your plan, you can click on the “Upgrade” button below your selected plan. This will take you to the payment pop-up. For handling payments, Ddosify uses Paddle as a payment provider and its security is guaranteed. To learn more, you can check [Paddle](https://www.paddle.com/).&#x20;

&#x20;

<figure><img src="https://lh7-us.googleusercontent.com/a4iVSqWQcVl8eZOS2oPaLlZ_LncB-6o5nZypU1CzBFqf8sY8wbH10IUPzvdhpYZxnodRTaTt2OhKXsGCGjIGRg3Sr1hv350TS-ph86vYfN5cL_qmt4qKPA-h5nWlOdoVe9szxf0qO0c4seCFuV5J2PA" alt="" width="563"><figcaption><p>Paddle payment pop-up</p></figcaption></figure>

After you fill your payment information and submit the form, you can start to use your plan right away. Your request count and duration will be updated according to your new plan.

### Upgrading Your Plan

To upgrade your plan, you can click on the “Upgrade” button below your selected plan. First, a notification will show up:

<figure><img src="https://lh7-us.googleusercontent.com/zstGxkn3BjKeBn0e0zynZRUwQGflkkhWePYrxGDuWR50TcaSlM54EekJtw1dxwD7-LsnyE4gUdQUJb5X34KbX8vAC_L_NjWDI3fLwUUQKL241lQH5UHrWYQVJC8Hz7CPJdKwk8F8tmNd20PfrwqtXuc" alt="" width="375"><figcaption><p>Plan upgrade pop-up</p></figcaption></figure>

After you click on “Approve”, your plan will be upgraded and you can start to use your new plan right away. Your request count and duration will be updated according to your new plan.

### Downgrading Your Plan

To downgrade your plan, you can click on the “Downgrade” button below your selected plan. First, a notification will show up:

<figure><img src="https://lh7-us.googleusercontent.com/DQqvoe2J0Zx8Uvn2doIfa3APXmpZvYA8FH6XwJgncRocplGcL4pOanydskG33N3j2HZS4kn7FRLUPvY8_Nq3oTFcX8_ftb0f6EvrN3b3q9NRUxfArd4GlYUzDeWARuDXD7vqPNl__zWskHei2z9pPtE" alt="" width="375"><figcaption><p>Plan downgrade pop-up</p></figcaption></figure>

After you click on “Approve”, your plan will be downgraded. Then you can start to use your new plan right away. Your request count and duration will be updated with your new plan.

### Canceling Your Plan

To cancel your plan, click on the “Downgrade” button below the free plan in the pricing page. Then, this pop-up will appear:

<figure><img src="https://lh7-us.googleusercontent.com/CSBQ7OxEDAAAarWBf4ThpJ48TBiraFTej1_0MKqtlJFc6axUzK9gL6WANmqohCJ2j95FNkaWZB_ckIRssQ6DjUHni0GmrZWRxxVwznWE0Ru7X3QqrBYse7ioaLkmlUcxWGOaYpkTQreDzyXqXdiTRDk" alt="" width="375"><figcaption><p>Plan cancel pop-up</p></figcaption></figure>

After you click on “Approve”, your plan will be canceled. However, you can continue to use your existing plan until the next billing cycle. The pricing page will look like this until then:

<figure><img src="https://lh7-us.googleusercontent.com/MJWq8pL3LVhvRitd1vwnHxssHakbJs-gRRATIm7VS5Jwz2pBSL3oZM9P4RjMspzs71pjoUSCNsAzyYoDeintrbJFD8kESoLMlG_8TYRfN3SCLAvnHYFdr8ppIgwwHzdNBn6JX_41vLFcqwIaG-eHQjs" alt=""><figcaption><p>Cancelled plan</p></figcaption></figure>

After the billing cycle, your plan will be turned into free.

### Updating Your Payment Information

If you wish to update your payment information, you can send a mail to <support@ddosify.com>.&#x20;

{% hint style="success" %}
If you require assistance with upgrading/downgrading/canceling your subscription plans or updating your payment information, you can join our[ Discord](https://discord.com/invite/9KdnrSUZQg) or send an email to <support@ddosify.com>.&#x20;
{% endhint %}


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